Automatically take orders via Facebook Messenger & Square

OrderBy.chat is the simplest pre-ordering solution for small businesses. It works on everything your customers use to connect to the internet. 

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It’s simple

You don’t even need an app. Your customers don’t want another app on their phone anyway. Orderby.chat lives and works inside Facebook. If your customers have a Facebook account, they have your “app.”

Set up is easy

It’s the one solution unlike anything else. Orderby.chat puts your personalized storefront, with your custom menu items in the hands of billions, worldwide.

It’s safe and secure

It uses your current Square payment processing solution and it’s just as safe. We never save your customer’s personal information so you don’t have to worry.

 “Perfect for coffee shops, bakeries, and pizza places.”

– Boston area coffee shop owner

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Compete with the big boys

Your products are better than the nationwide chains’, now your technology can be too.

Shorten your line, up your volume

When your line is shorter, patrons stop and wait rather than hit the shop next door.

Delight your regulars

Get those folks who order the same thing every day out of your line and happily on their way.

Frequently Asked Questions


How does it work?

We’ve crafted a software solution behind the scenes of Facebook Messenger and integrated with Square. All you need to turn your facebook page into an order-taking machine is a Facebook page and a Square account.

Your customers can message your page and a chatbot takes their order and payment.
We don’t bother you or your staff until it’s done and you’ve received payment.

Is it safe?

Yes. As safe and secure as Facebook and Square.

How do I introduce it to my customers?

That’s up to you. But we recommend letting people in on it slowly. It could create a surge of business that you’re not prepared for. After all, anybody with Facebook and a credit card can order ahead after you’re set up. That’s like, everybody.

We can help you get the word out with business card templates, Facebook assets, and posters. Let’s talk and see what’s right for you.

Who are you guys?

We’re a seasoned team of technology and design veterans with over two decades of experience.

We like to root for the underdog because we are one. And we see a problem we can address with our tech on behalf of small business owners everywhere.

How much is this going to cost me?

We honestly don’t know what to charge yet. We’re hoping our early partners will help us set a mutually acceptable monthly price and work with us to perfect the service.

We would actually just like a few customers testing the platform and giving us feedback right now. So for now, it’s free.

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Join the hundreds of brands who understand this is the future of online ordering.

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If you like what you see and feel like OrderBy.chat might be a good fit for your business, sign up with your e-mail address and we’ll contact you with more information.